Casehero

The marketplace for case solutions.

Transworld Auto Parts (A) – Case Solution

To overcome the auto industry upheaval, Transworld Auto Parts had to put into action its new strategy without flaws. Its CEO instructed her management team to come up with strategy maps and balanced scorecards which is foreseen to be beneficial in the implementation of each division's strategies.

​V.G. Narayanan; Lisa Brem
Harvard Business Review (110027-PDF-ENG)
September 30, 2009

Case questions answered:

  1. Which Transworld Auto Parts’ division manager performed better?
  2. What must each division do well to execute its strategy?

Not the questions you were looking for? Submit your own questions & get answers.


Transworld Auto Parts (A) Case Answers

1. Which Transworld Auto Parts’ division manager performed better?

For Transworld Auto Parts’ BSC, a framework denoting the strategic theme for the company to follow is portrayed and split into four main categories of financial and non-financial perspectives and their influence on each other.

If we analyze the divisions’ performance in terms of the presented framework, then the manager from the luxury division, Mr. Eckard, performed better.

The luxury division outperformed its objectives in regard to the financial perspective by surpassing its cash flow and profit objectives targets.

Therefore, applying this to the framework above, the luxury division of Transworld Auto Parts would have had to implement positive initiatives across all other perspectives in order to achieve such high performance.

This is also demonstrated through the fact that although Eckard’s division had had a slight drop in its quality indicators, its other non-financial measures regarding customer initiatives were almost on target.

Furthermore, financial and customer goals are lagging indicators that only improve after a strategy has been correctly implemented, thus reinforcing that Eckard has performed better in terms of…

Unlock Case Solution Now!

Get instant access to this case solution with a simple, one-time payment ($24.90).

After purchase:

  • You'll be redirected to the full case solution.
  • You will receive an access link to the solution via email.
By clicking "Buy Now" or PayPal, you agree to our Terms of Use, Arbitration and Class Action Waiver Agreement and Privacy Policy.
Testimonial Best decision to get my homework done faster!
Michael
MBA student, Boston

FAQ

How do I get access?

Upon purchase, you are forwarded to the full solution and also receive access via email.


Is it safe to pay?

Yes! We use Paypal and Stripe as our secure payment providers of choice.


What is Casehero?

We are the marketplace for case solutions - created by students, for students.


  • About us
  • All Solutions
  • Sell your case solutions

Copyright © 2014–2025 · Privacy · Terms of Use

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkPrivacy policy