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Tim Hortons Inc. – Case Solution

In August 2014, the board of directors of Tim Hortons Inc. agreed to the company's acquisition by 3G Capital, a big Brazilian investment company. The latter is currently holding two-thirds of Burger King. This move by the company was premised on its need to expand globally to various parts of the world apart from their current presence. It was mainly the reason for them agreeing to get acquired by a Burger King investor. Was it a good move in its quest to be recognized and compete globally?

​Karin Schnarr and W. Glenn Rowe
Harvard Business Review (W14568-PDF-ENG)
November 10, 2014

Case questions answered:

  1. Prepare an external analysis of Tim Hortons Inc. using PESTLE and Porters Five Forces.
  2. Prepare an internal analysis using Resource and Value Chain Analysis.
  3. What are the existing issues?
  4. Should the company continue the existing franchise business model in Canada or come up with a new strategy to capture the US Market?

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Tim Hortons Inc. Case Answers

Excel calculations

This case solution includes an Excel file with calculations.

1.0 Introduction – Tim Hortons Inc.

Tim Hortons Inc.’s restaurant first opened in 1964 in Canada. Tim Hortons was mainly focused on franchise business and the stores were available in Canada, the United States of America, and the Gulf Corporation Council. The products they were selling are coffee, baked items, lunch, and breakfast.

The company comes under the quick-service restaurant type where customers come and either eat there or take the food with them. In quick-service restaurants, the amount is paid first and the food items are delivered to the customers. It is the opposite of a full-service restaurant.

The company’s board of directors in August 2014 agreed to get acquired by a big Brazilian investment company 3G Capital which is currently holding two-thirds of Burger King. Tim Hortons Inc. wanted to expand globally to various parts of the world apart from their current presence. It was mainly the reason for them agreeing to get acquired by a Burger King investor.

2.0 Strategic Context

2.1  External Environment

Tim Hortons Inc.

The porter five force model helps in the detailed understanding of the restaurant industry from a different point of view.

Strategic issue

2.2  Internal Environment

The competitive advantage of Tim Hortons Inc. based on the resource analysis:

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