Casehero

The marketplace for case solutions.

MindTree: A Community of Communities – Case Solution

MindTree is an Indian IT services company with a goal of becoming a $1 billion enterprise by 2014. The head of knowledge management must make changes to facilitate innovation and further the new business development needed to reach this goal.

​David A. Garvin and Rachna Tahilyani
Harvard Business Review (311049-PDF-ENG)
August 27, 2010

Case questions answered:

  1. Discuss the existing leadership style within MindTree.
  2. What is the change in the leadership style?

Not the questions you were looking for? Submit your own questions & get answers.


MindTree: A Community of Communities Case Answers

 Situational Analysis

The company MindTree, which was started by ten IT experts in August 1999, was a mid-sized IT consulting firm in India that provided key services in the networking domain: business consultation, enterprise front implementation, and product realization.

IT services, knowledge services, R&D services, testing, infrastructure management & technical support, software product engineering, and wireless devices were all launched in 2010.

MindTree stands out among the many mid-sized IT firms by emphasizing its culture and values as a major distinction. C-L-A-S-S (Caring, Learning, Achieving, Sharing, and Social Responsibility) was designed as a business value system. It is now an intrinsic element of the firm’s recruiting, recognition, and reward system.

This workforce reflects a high-caring, high-achieving organization with emotionally connected workers. It reduced employee turnover and instilled a sense of belonging among the employees.

A well-informed staff, as well as a clear communication approach, inclusive decision-making, and a gardener program to foster emerging talent, contribute to the company’s success as a vital force for both new and current workers. To enable the free flow of ideas among the workforce, MindTree encourages the formation of numerous informal groups for knowledge management.

Each community has a unique domain or area of expertise to share. Every day, three to four communities out of the 55 established must prepare an event, requiring 75 percent of the whole workforce to participate in some way.

The champions at MindTree were the…

Unlock Case Solution Now!

Get instant access to this case solution with a simple, one-time payment ($24.90).

After purchase:

  • You'll be redirected to the full case solution.
  • You will receive an access link to the solution via email.
By clicking "Buy Now" or PayPal, you agree to our Terms of Use, Arbitration and Class Action Waiver Agreement and Privacy Policy.
Testimonial Best decision to get my homework done faster!
Michael
MBA student, Boston

FAQ

How do I get access?

Upon purchase, you are forwarded to the full solution and also receive access via email.


Is it safe to pay?

Yes! We use Paypal and Stripe as our secure payment providers of choice.


What is Casehero?

We are the marketplace for case solutions - created by students, for students.


  • About us
  • All Solutions
  • Sell your case solutions

Copyright © 2014–2023 · Privacy · Terms of Use