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Caroline Regis at Excel Systems – Case Solution

Caroline Regis at Excel Systems case study focuses on the planned changes in Excel Systems specifically on its manufacturing strategy. Regis, VP of Manufacturing at Excel, reacts to the proposal in a way that infuriated her superiors. This case study looks into what Regis' next move should be.

​Anthony J. Mayo; Michael J. Roberts
Harvard Business Review (915515-PDF-ENG)
March 09, 2015

Case questions answered:

  1. Why did Caroline Regis respond in the manner she did to the outsourcing proposal? (Put yourself in her situation, intellectually and emotionally.)
  2. Could she have done anything differently? If yes, identify specific incidents and behaviors that transpired, and be specific in how she could have handled these situations differently.
  3. What should she do now?

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Caroline Regis at Excel Systems Case Answers

Why did Caroline Regis respond in the manner she did to the outsourcing proposal? (Put yourself in her situation, intellectually and emotionally.)

According to Caroline Regis, there were benefits to integrating manufacturing with engineering purposes. The industry is in its infancy, and the decision to acquire Gemini was the answer to help Excel adopt the changes in the business strategies with less consideration for surviving the organization.

When the choice of adopting an outsourcing strategy or retaining manufacturing in-house was proposed, both Regis and Ogilvie analyzed their respective positions and, thus, focused on defending their strategy rather than figuring out the best ways to work in collaboration for the benefit of the company (Mayo and Michael., 2015).

Caroline Regis had an analytical nature, and her tendency to believe in her ways made her ignore the issues faced by others and expertise that could be brought up within the company, which would be valuable to it.

She made an assumption on how to work at the newly merged entity, and it was based on how the work was conducted at Excel and her past success.

She had failed in regard to the expertise and judgment of Ogilvie. She rather pursued the agenda of working best at the cost of the company’s well-being.

Could she have done anything differently? If yes, identify specific incidents and behaviors that transpired, and be specific in how she could have handled these situations differently.

From the situation analysis in the case study, it can be opined that Caroline Regis could have done things differently. It can be seen that she had…

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